Returns Policy

Returns Policy (excludes Trade Orders):

We pride ourselves on great customer service, and offer a no quibble returns policy. If you are not entirely satisfied with your purchase please let us know as soon as possible and follow the procedure below:

Please return in the original packaging, with receipts, within 14 days for an exchange or full purchase price refund. Original and return postage costs are non-refundable except in the case of faulty or damaged goods.

Return Address: 
Old Fashioned Milk Paint UK

Unit 1, The Old Stables
Mole Hall Farm
Saffron Walden 
CB11 3SR

Refunds will be made to the original credit/debit card or Paypal account used for payment, and will be completed within 14 days of receipt of the returned items. 
We regret that we cannot refund or exchange bespoke or special order items.